FIRST LINE 團隊正式登陸馬來西亞 🇲🇾，成立在地服務團隊，攜手企業共同推動客服數位轉型。我們相信，科技的價值不在於導入系統，而在於重新定義「服務」本身。
The FIRST LINE team has officially launched operations in Malaysia 🇲🇾, establishing a local service presence to empower businesses in their customer service digital transformation. We believe the real value of technology lies not in system implementation, but in redefining what service truly means.
FIRST LINE 不僅提供高效率的智慧客服平台，更協助企業釋放潛能，突破傳統客服的運作瓶頸，讓「每一次互動」都成為品牌體驗的一部分。
Beyond delivering an efficient AI-driven customer service platform, FIRST LINE helps businesses unlock potential—breaking through traditional service barriers and turning every interaction into a meaningful brand experience.
在東南亞這個多語言、多文化的市場中，我們以「本地理解 × 全球視野」的策略思維，打造靈活且可持續的客服生態系，協助企業在激烈競爭中建立長期優勢。
In Southeast Asia’s multilingual and multicultural landscape, we combine local insight with global vision—building a flexible, sustainable customer service ecosystem that enables long-term competitive advantage.
這不只是市場拓展的一步，而是一場「以人為中心」的變革。我們期待與更多夥伴攜手，共同塑造智慧客服的下一個十年。
This is more than an expansion—it’s a human-centered transformation. We look forward to collaborating with partners who share our vision to shape the next decade of intelligent customer service.
